Where is the right place to complain?

June 3, 2006 at 8:27 pm 1 comment

Oliver, from MobileCrunch, had this post about a bad customer service experience. One of the commenters attacked him for using his blog to complain. So, where is the right place to complain?  Do we always get the results we desire by calling a manager? Or do we sometimes end up leaving even more frustrated?  Here’s my comment on the MobileCrunch blog.

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Entry filed under: blogging, rants.

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1 Comment Add your own

  • 1. ashok  |  June 9, 2006 at 5:46 pm

    Hey, I found your blog through Buzzmachine, and wanted to say it’s really nice.

    One way to get a complaint noticed is to blog it, and then use the social bookmarking services – like reddit or digg – to publicize it. It’s the rage right now, so you’d be amazed how fast bad publicity may spread.

    In fact, it’s so much the rage, I created my own social bookmarking site recently, which is introduced and linked to on my blog, if you’re interested.

    Again, you have a nice blog, and I’m just stopping by to say hi.

    Reply

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From Marine Corps Chaplain Father Dennis O'Brien: "It is the soldier, not the poet who has given us freedom of speech. It is the soldier, not the reporter who has given us freedom of the press. It is the soldier, not the campus organizer who has given us the freedom to demonstrate. And it is the soldier who salutes the flag, who serves beneath the flag, and whose coffin is draped by the flag, who gives the protester the right to burn the flag." found on: www.robreider.com

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